ONE WAY TRAX CorporationService proposal

IT, phones and training for ONE WAY TRAX

We secure and manage your Google Workspace and RingCentral, and build your team its own training platform.

  • 24 trucks
  • Reefer and flatbed
  • Downers Grove, IL
  • Dispatch office in Štip
What's included

Our services

Security audit and hardening

We check how your email, files, logins and phones are set up, show you what is at risk, and fix it.

Google Workspace management

  • Secure logins for every account
  • Protection against fake emails in your name
  • Shared team inboxes and folders
  • New people set up and leavers removed the same day

RingCentral management

  • Calls routed to the right desk
  • After-hours and on-call routing
  • US numbers working for your Štip team
  • Users and numbers added or removed

Training platform

  • ONE WAY TRAX Academy, your own training web app
  • Built around your way of working and the software you use
  • Courses on dispatch, safety, recruiting, billing and your tools
  • Quizzes and progress tracking for managers

IT support

  • Help with email, phones, logins and files
  • Requests sent by email to one support address
  • Short monthly summary of what was done
How it works

Timeline

  1. 1

    Security audit2–3 days

    We review your Google Workspace and RingCentral and give you a short report of the risks.

  2. 2

    Hardening5–7 days

    We fix the risks and organize accounts, inboxes, folders and phone routing.

  3. 3

    Build your Academy7–10 days

    We build a training app around how your company works and the software you use.

  4. 4

    LaunchWhen the Academy is ready

    Everyone on your team gets a login and starts their first course.

  5. 5

    Monthly managementOngoing

    We manage email, phones and the Academy and support your team.

Training preview

Try a question from the ONE WAY TRAX Academy

Every lesson ends with a short quiz like this one.

ONE WAY TRAX Academy · Sample1 / 3

Questions

Good to know

How does our team ask for help?

By email to a dedicated support address. Every request is answered from there.

Do we need new software?

No. We work with the Google Workspace and RingCentral accounts you already have.

Will our team notice any downtime?

No planned downtime. Changes that affect logins are announced in advance.

Who can see our emails and files?

We only manage settings and accounts. We do not read your emails, and you can remove our access at any time.

What if we stop the service?

Everything stays in your accounts, and we hand over a summary of the setup.